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Support & Contact

Need a hand with Echo? We're a small studio and read every message — reach out and we'll help you get the most from your motion wooden fish.

Email Us

Questions, feedback, or bug reports? Email the maker directly — usually a reply within 1–2 days.

Before you write

Most questions — how motion detection works, exercise merit mode, Apple Health sync, and data privacy — are answered in the FAQ below.

App Store issues

If Echo isn't loading or restoring properly, restart your Apple Watch and reinstall from the App Store. All features unlock with a single purchase — there are no subscriptions or in-app purchases.

Privacy

Every motion and health sample is processed on your device and never uploaded. See the Privacy Policy for the full breakdown.