Support & Contact
Need a hand with Echo? We're a small studio and read every message — reach out and we'll help you get the most from your motion wooden fish.
Email Us
Questions, feedback, or bug reports? Email the maker directly — usually a reply within 1–2 days.
Before you write
Most questions — how motion detection works, exercise merit mode, Apple Health sync, and data privacy — are answered in the FAQ below.
App Store issues
If Echo isn't loading or restoring properly, restart your Apple Watch and reinstall from the App Store. All features unlock with a single purchase — there are no subscriptions or in-app purchases.
Privacy
Every motion and health sample is processed on your device and never uploaded. See the Privacy Policy for the full breakdown.
